Tax compliance platform

Tax compliance platform hero visual
Role
Product Designer
Core activities
Design SystemSaaSDiscovery
Period
2021
Product Tags
ComplyantSaaSDesign System

Context

The tax assistance product needed a clearer SaaS experience across budgeting, business records and notice-management workflows.

Product Landscape

Complyant / 2021

Tax compliance platform connected product strategy, user workflows and implementation constraints. The work needed to support the immediate feature scope while leaving the product easier to extend.

Tax assistance SaaS redesign for budgeting, businesses and notices.

  • Design System scope
  • SaaS scope
  • Discovery scope
  • Prototyping scope
  • User Testing scope

Challenges

The work started with a set of product, workflow and system constraints that had to be resolved without slowing delivery.

  • Tax workflows were complex and spread across several modules.
  • The dashboard needed to communicate status, priority and next actions.
  • Users needed clearer navigation through compliance-related tasks.

Approach

Design process

I translated the product problem into reusable UX structures, validated the direction with stakeholders and prepared implementation-ready design specifications.

  • Restructured the experience around Tax Budgeting, Businesses and Notices.
  • Designed dashboard and multi-module interaction patterns.
  • Prepared a cleaner UX direction for compliance-heavy workflows.

Outcome

The result was a clearer product experience, stronger delivery alignment and a more scalable foundation for future work.

  • Improved product clarity for tax assistance workflows.
  • Reduced fragmentation across core modules.
  • Created a more scalable dashboard and navigation foundation.

Reflection

General experience

Good system work is less about perfect component inventory and more about creating repeatable agreement between product, design, and engineering.

The most useful artifacts were the ones teams could apply immediately in delivery: decision rules, naming conventions, reusable states, and practical examples.

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