Community Platform
- Role
- Sr. Product Designer
- Core activities
- CommunityWorkflow DesignSaaS
- Period
- 2023-2025
- Product Tags
- ScomplerWorkflow DesignCommunity
Context
Community managers needed structured ways to plan, coordinate and evaluate community-oriented content work inside the wider content operations platform.
Product Landscape
Scompler / 2023-2025
Community Platform connected product strategy, user workflows and implementation constraints. The work needed to support the immediate feature scope while leaving the product easier to extend.
Community management workflows for planning, communication and reporting.
- Community scope
- Workflow Design scope
- SaaS scope
Challenges
The work started with a set of product, workflow and system constraints that had to be resolved without slowing delivery.
- Community work combined planning, collaboration and reporting needs.
- The experience had to fit existing Scompler modules while supporting a distinct role.
- Information needed to stay useful for both day-to-day operations and strategic review.
Approach
Design process
I translated the product problem into reusable UX structures, validated the direction with stakeholders and prepared implementation-ready design specifications.
- Mapped community workflows and translated them into product surfaces.
- Aligned collaboration, planning and reporting patterns with the design system.
- Designed reusable states and task structures for community management.
Outcome
The result was a clearer product experience, stronger delivery alignment and a more scalable foundation for future work.
- Improved support for community-specific workflows in the product.
- Reduced fragmentation between planning and operational execution.
- Created a stronger base for role-oriented product experiences.
Reflection
General experience
Good system work is less about perfect component inventory and more about creating repeatable agreement between product, design, and engineering.
The most useful artifacts were the ones teams could apply immediately in delivery: decision rules, naming conventions, reusable states, and practical examples.
Featured Projects
My product design cases from the last few years.
